Privacy policy

PRIVACY POLICY

Effective Date: July 17, 2026

1. Introduction
This website is operated by Vital Health Recovery LLC ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you use vitalhealthrecovery.com and its associated subdomains (our "Service"), including when you purchase products or book personal coaching sessions. By using our Service, you agree to the collection, storage, use, and disclosure of information as described here and in our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small piece of data saved by your browser to identify it, provide analytics, or remember preferences.
  • Company: Vital Health Recovery LLC, registered in the United States, responsible for your information under this policy.
  • Country: United States.
  • Customer: A person who purchases products or books coaching services through vitalhealthrecovery.com.
  • Device: Any internet-connected device used to access our Service.
  • IP Address: A number assigned to your device when connected to the internet, generally in geographic blocks.
  • Personnel: Individuals employed by or contracted to Vital Health Recovery LLC.
  • Personal Data: Any information that allows for the identification of a natural person.
  • Service: The website, products, and coaching services offered by Vital Health Recovery LLC.
  • Third-Party Service: Advertisers, partners, and providers whose products or services may interest you.
  • Website: vitalhealthrecovery.com.
  • You: A person using our Service.

3. Information We Collect
We collect information when you visit our website, create an account, place an order, book a coaching session, subscribe to our newsletter, respond to a survey, or fill out a form, including:

  • Name / username
  • Email address
  • Phone number
  • Mailing and billing address
  • Health, wellness, or lifestyle information you voluntarily share when booking or participating in coaching services

4. How We Use the Information We Collect

  • To personalize your experience and better respond to your needs
  • To improve our website
  • To respond to customer service requests
  • To process orders and transactions
  • To schedule and deliver personal coaching services
  • To administer promotions, surveys, or other site features
  • To send order updates and, where you've opted in, marketing emails

Information shared during coaching consultations or intake is used solely to provide coaching services and is kept confidential; it is not used for unrelated marketing without your consent.

5. Information from Third Parties
We may receive end-user information voluntarily made available on social media, and information from third parties such as automated fraud-detection services when you contact us.

6. Sharing Your Information
We may share your information with:

  • Third-party service providers who assist in operating our website or servicing you, under confidentiality obligations
  • Affiliates under common control with us
  • A successor in the event of a merger, acquisition, or asset sale
  • Public authorities when required by law

7. Cookies and Similar Technologies
We use cookies and similar technologies to operate our Service, remember preferences, and understand how you interact with our site. You can instruct your browser to refuse cookies, though this may affect site functionality.

8. Data Security
We use SSL encryption for sensitive information in transit, encrypt payment data through our payment gateway providers, and restrict access to authorized personnel. No method of transmission over the internet is 100% secure.

9. Data Retention
We retain your personal information only as long as necessary for the purposes in this policy and to meet our legal obligations.

10. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and the right to data portability. To exercise these rights, contact us at support@vitalhealthrecovery.com.

11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under this age.

12. International Data Transfers
Your information may be transferred to and maintained on computers located outside your state, province, or country.

13. Links to Other Websites
Our Service may link to third-party websites not owned or controlled by us. We are not responsible for the content or privacy practices of those sites.

14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect upon posting, with an updated Effective Date.

15. Contact Us
Vital Health Recovery LLC
4507 Maybrook Woods St, San Antonio, TX 78249
Email: support@vitalhealthrecovery.com

Phone: 830-521-5450