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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 2 business days. Once in transit, delivery within the Continental U.S. typically takes 5 to 8 business days. Please note that Alaska and Hawaii are excluded from our standard shipping.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
If your portable infrared sauna, red light therapy mat, or other device does not meet your expectations, you can initiate a return within the 30 day return window outlined on our Returns Policy. Items must be in their original condition and packaging.
Can I exchange a product for a different model?
Yes, we are happy to help you swap for a different red light therapy device or sauna model. Simply contact our team and we will walk you through the exchange process.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Fast Response
Our support team aims to answer every inquiry within 24 hours on business days.
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Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
We offer free shipping on most orders within the Continental U.S. with no order minimum required.
30-Day Returns
Not the right fit for your recovery routine? You have 30 days to return the item. See our Return Policy for details.
